Ask wherever your customers already are.
A survey only works if it reaches someone at the right moment. Signals publishes the same survey across your storefront, your email, your customer accounts, and anywhere a link or a QR code will reach.
One survey. Many places to ask.
Choose the surfaces that suit the question. A product finder belongs on the storefront; a satisfaction question belongs after the box arrives.
Embeddable experiences
Place a survey inside a page on your storefront so it feels like part of the store, not a bolt-on.
Direct links
Share a hosted survey link anywhere — social, SMS, support replies, or a partner newsletter.
Storefront surfaces
Publish to on-site placements where customers are already browsing and deciding.
Email distribution
Send surveys by email, or embed a Spark so the first answer happens inside the message.
Customer accounts
Let logged-in customers tell you about their preferences from their own account area.
QR codes
Put a question on packaging, an insert card, a booth, or an event badge.
Post-purchase
Ask at the thank-you moment, when attention and recall are both at their highest.
Sparks anywhere
One-question micro-surveys that fit in places a full survey never would.
Designed for the screen most people answer on.
Most survey responses arrive on a phone — from an email, a QR code on a package, or a link in a message. The Signals mobile survey experience is built for that first, not adapted to it afterwards.
- One question at a time, sized for a thumb.
- Tap targets and text that stay legible on small screens.
- Fast loading so the survey does not become the reason someone leaves.
- The same survey works on desktop, mobile, and inside email — you build it once.
It should look like it came from your store.
Customers answer more honestly when the question clearly comes from a brand they recognise. Signals surveys carry your styling across every surface they appear on.
- Apply your colours, type, and tone so the survey reads as yours.
- Consistent presentation across storefront, link, and email surfaces.
- Intro copy that explains why you are asking and what happens next.
- Accessible defaults — labelled fields, keyboard navigation, and readable contrast.
Draft, preview, publish, and version.
Surveys are customer-facing. They deserve the same care as a product page.
Draft
Build and revise privately. Nothing is visible to customers while a survey is a draft.
Preview
See the real experience exactly as a customer would, before anyone else does.
Publish
Go live on the surfaces you choose, and unpublish just as easily.
Versioning
Questions change over time. Versioning keeps a record of what a survey asked when.
When one question is enough, publish a Spark.
Sparks are one-question micro-surveys designed for low-friction moments — inside an email, on a storefront, after purchase, or in a Compass campaign.
Responses from every surface land on the same customer profile. Where you asked never fragments what you learn.
Start learning directly from your customers.
Build your first survey, publish a Spark, and turn every response into usable customer intelligence.